Guide · Track & Trace

Shipment Tracking for Urns

Shipment tracking for urns gives loved ones certainty during a sensitive time: you can see at any moment where the sealed ashes capsule is and how far the transfer has progressed.

Track your shipment now

Enter the tracking or order number from your confirmation.

Encrypted & discreetFormat: CRX-… · CMX-… · partner no.
Step by step

How to track your urn

Enter your tracking or order number above – the number is stated in your order confirmation. You will immediately see the current transport status along with every previous stage, including date and location.

Tracking works throughout Germany, across the EU and internationally. A link containing the tracking number from our email will also take you straight to the current status view – with no further input required.

What you will see

Status, stages and estimated delivery

The status overview shows the current status (e.g. In transit, In customs clearance or Delivered), the individual stages of the transfer and – where available – the estimated delivery. Only transport data is displayed, no personal information.

Which tracking number you use depends on the order: a CREMEXX number (CRX-…), an international CMX number, or the tracking number of the appointed network partner. All formats are recognised automatically.

Secure & discreet

Protection and dignity with every query

Shipment tracking is encrypted. The transfer itself is carried out discreetly throughout, with no external markings on the shipment – exactly as the situation calls for.

Would you like to send an urn? You can commission the dignified transfer via urnenversand.de – including sealing, transport and documentation.

Frequently asked questions

Answers at a glance

How do I track my urn delivery?
Enter your tracking or order number in the search field. You will immediately see the current status of the transfer along with every previous stage, including date and location.
Which tracking number do I need to enter?
Use the order or tracking number from your confirmation – a CREMEXX number (CRX-…), an international CMX number, or the tracking number of the network partner.
Is any personal data displayed?
No. Only the transport status of the sealed ashes capsule is displayed – no personal data.
The status isn’t changing – is that a problem?
Usually not. Several hours can pass between processing steps – for instance overnight or during customs clearance. The next step appears automatically.
MPE.EXPRESS® Urn Network

Commission a dignified transfer

Sealing, transport and documentation – we accompany every step.